If you're not receiving the verification code email, one of the following may be the cause. Please try the steps for each case.
■ The email address was entered incorrectly
Check the following, then enter the correct email address and try verification again.
- There are no extra spaces in the address.
- Symbols such as "@" and "." are entered correctly (not as full-width characters).
■ The email was filtered by your email service
Your email service may have automatically sorted or deleted the email. Please check your Spam (Junk), Trash, and Deleted folders.
■ Your email service blocks emails from unknown senders
Add our domain "verify.hash-wallet.com" to your allowed senders, then request the code again.
If you still don't receive the email, consider using a different email address that can reliably receive emails.
- If you're signing up: Please register with a different email address.
- If you've already registered and can't log in: You can recover your account by changing your login email address.